Intel® Memory and Storage Tool (Intel® MAS) Does Not Open and Shows That IMAS_GUI Has Stopped Working

An error message displays after trying to open/launch the Intel Memory and Storage Tool (Intel MAS), indicating that IMAS_GUI has stopped working.

Recommendations:

1. Confirm if the application is being opened with Administrator rights.
2. Confirm that no other applications such as antivirus or Windows* security are blocking it.
3. Reinstall Intel Memory and Storage Tool or try the previous release/version.

If the issues persist, contact Intel support and provide the TDK.log file found in the Intel Memory and Storage Tool installation foder.

Example: C:\Program Files\Intel\Intel(R) Memory And Storage Tool\TDK.log

As a temporary measure, it is also possible to use the Intel Memory and Storage Tool CLI version, included with the GUI, which can be accessed via the command prompt (CMD):

• General instructions.
• Other commands and user guide.