Article ID: 000060228 Content Type: Troubleshooting Last Reviewed: 11/06/2023

How to Recover an Intel® NUC BIOS, using Intel® Visual BIOS/Aptio® V UEFI Core, Using the Security Jumper


Steps required to recover the BIOS using the BIOS security jumper when other methods will not work.


If a BIOS update process is interrupted or does not complete successfully, your computer might fail to boot

  • The latest BIOS update and recovery files for Intel® NUC products are available on Download Center.
  • BIOS recovery using the BIOS security jumper will clear Trusted Platform Module (TPM) keys, Intel® Platform Trust Technology (Intel® PTT) keys, and High-bandwidth Digital Content Protection (HDCP) keys.
  • These keys will not be restored after the BIOS recovery.
  1. Download and save the proper file to a USB device. This will be the *.cap file (Aptio® V UEFI Core) for most systems shipped since 2019 and *.bio file (Intel® Visual BIOS) for systems before 2019.  See examples below:

    Download file  Download file

    • The files must be placed at the root level of the USB device. Example: F:\FPA0050.CAP
    • The files above may be contained in a *.zip file named Recovery
  2. Shut down the computer and unplug the AC power adapter.
  3. Open the chassis and remove the BIOS security jumper. (See the Technical Product Specification for details including the location of this jumper.)

    Remove the BIOS security jumper

  4. Plug the USB drive into a USB port of the target computer and turn it on.
  5. Wait 2-5 minutes for the recovery process to complete.
  6. The computer will either turn off when the recovery process is complete, or it will prompt you to turn it off.
  7. Remove the USB drive.
  8. Replace the BIOS security jumper.
  9. Close the chassis.
  10. Restart the computer.


When using this method, if the Intel NUC displays "Detected BIOS Security Jumper Removed" at boot and lists several menu options, it means the .bio or .cap file on the USB drive was not detected.

Try the following:

  • Confirm the file was successfully copied to the USB drive
  • Download and use a new copy of the .bio or .cap file
  • Try a different USB drive
  • Reformat the USB drive without using the Quick Format option. Be sure to backup and save any data from the USB drive first.

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