Article ID: 000059659 Content Type: Troubleshooting Last Reviewed: 08/25/2021

Graphics Processing Unit (GPU) Usage Drops When Playing Games on a System Powered by an Intel® UHD Graphics 630

Environment

windows1064bit

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Summary

A BIOS update can resolve this issue, which may lead to sluggishness in gameplay.

Description

When playing games that are light and semi-heavy on resources,  GPU utilization on Task Manager drops from 100 percent to 0 percent abruptly and takes some time to get back to 100 percent. 

Resolution

To resolve this problem, do the following:
1. Update the graphics driver to the latest version.
2. Update the firmware of the system’s BIOS.

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