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Blue Screen Error: "VIDEO TDR FAILURE" with Intel® Graphics and Intel® Arc™ Graphics

Content Type: Troubleshooting   |   Article ID: 000059463   |   Last Reviewed: 06/13/2024

Environment

Operating System

Windows® 10, 64-bit*
11th Generation Intel® Graphics

Description

A system crash (BSoD) appears during startup while using the Intel® graphics

The BSoD shows the following message:

Stop Code: VIDEO_TDR_FAILURE

What failed: igdkmnd64.sys

Resolution

Replacing the motherboard with an upgraded version (500 series chipset) has been reported to fix the issue.

Also, try updating the BIOS, as the root cause of this issue may not be driver-related but potentially BIOS related.

Related Products

This article applies to 1 products.