Article ID: 000059463 Content Type: Troubleshooting Last Reviewed: 11/23/2021

BSOD VIDEO TDR FAILURE with 11th Generation Intel® Graphics

Environment

11th Generation Intel® Graphics

Windows® 10, 64-bit*

BUILT IN - ARTICLE INTRO SECOND COMPONENT
Summary

How to fix blue screen with "VIDEO TDR FAILURE" message on 11th Generation Intel® Graphics.

Description

A Blue Screen of Death (BSOD) appears during start while using the Intel® UHD 730 graphics adapter.

The BSOD shows the following message:

Stop Code: VIDEO_TDR_FAILURE

What failed: igdkmnd64.sys

Resolution

Replacing the motherboard with an upgraded version (500 series chipset) has been reported to fix the issue.

Also try updating the BIOS, as the root cause of this issue may not be driver related but potentially BIOS related.

Related Products

This article applies to 1 products