Article ID: 000059293 Content Type: Compatibility Last Reviewed: 07/05/2022

CrossFire* is Unplayable on Intel® Core™ 11th & 12th Generation Processors

Environment

Windows 11*, Windows® 10 family

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Summary

How to resolve CrossFire texture or crash issues on 11th/12th generation processors.

Description

CrossFire* is unplayable on the latest Intel® Core™ 11th/12th generation processors with Intel® UHD Graphics 770/750/730

  • A texture is missing in the game which leaves all the ambient objects completely white.
Resolution

This issue has been determined to be a non-Intel graphics driver issue. Report the issue to Microsoft Support so they can debug the issue on an operating system level.

Related Products

This article applies to 38 products

Legacy Graphics
Other Graphics
Radeon™ RX Vega M GH Graphics
Radeon™ RX Vega M GL Graphics
Intel® UHD Graphics 730
Intel® UHD Graphics 750
Intel® UHD Graphics 770
Graphics Drivers for Intel® 82810 Graphics and Memory Controller Hub (GMCH)
Graphics Drivers for Intel® 82815 Graphics Controller
Graphics Drivers for Intel® 82830M Graphics and Memory Controller Hub (GMCH)
Graphics Drivers for Intel® 82845G Graphics Controller
Graphics Drivers for Intel® 82852/82855 Graphics Controller Family
Graphics Drivers for Intel® 82865G Graphics and Memory Controller Hub (GMCH)
Graphics Drivers for Intel® 82915G/82910GL Express Chipset Family
Graphics Drivers for Intel® 82945G Express Chipset
Graphics Drivers for Intel® 82946GZ Graphics Controller
Graphics Drivers for Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Graphics Drivers for Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Graphics Drivers for Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Graphics Drivers for Intel® B43 Express Chipset
Graphics Drivers for Intel® G31 Express Chipset
Graphics Drivers for Intel® G33 Express Chipset
Graphics Drivers for Intel® G35 Express Chipset
Graphics Drivers for Intel® G41 Express Chipset
Graphics Drivers for Intel® G43 Express Chipset
Graphics Drivers for Intel® G45 Express Chipset
Graphics Drivers for Intel® Q33 Express Chipset
Graphics Drivers for Intel® Q35 Express Chipset
Graphics Drivers for Intel® Q43 Express Chipset
Graphics Drivers for Intel® Q45 Express Chipset
Graphics Drivers for Mobile Intel® 4 Series Express Chipset Family
Graphics Drivers for Mobile Intel® 915GM/GMS, 910GML Express Chipset Family
Graphics Drivers for Mobile Intel® 945GM Express Chipset Family
Graphics Drivers for Mobile Intel® 965 Express Chipset Family
Intel® Graphics Media Accelerator 3150 (Intel® GMA 3150)
Intel® Graphics Media Accelerator 3600 Series
Intel® Graphics Media Accelerator 500 (Intel® GMA 500)
Intel® Graphics Media Accelerator 600 (Intel® GMA 600)

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