Unable to See the RAID Volume during Red Hat Enterprise Linux* (RHEL) 7.x Installation

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Troubleshooting

000058740

03/23/2021

What are you seeing?

Created the Intel ESRT2 RAID volume (virtual drive) in the pre-boot configuration utility but still unable to see the RAID volume during RHEL 7.x installation.

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Environment:

Intel Embedded Server RAID Technology 2 (ESRT2)

Red Hat Enterprise Linux 7.3 and later


How to fix it:

Follow the steps below to prepare and load the driver during RHEL installation:

  1. Download the latest Intel ESRT2 driver for Linux*.
  2. Unzip the package and navigate to the ISO folder.
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  3. Select the target RHEL version and unzip the file.
  4. Copy the dd.iso file to a USB drive.
  5. Insert the USB drive to the Intel ESRT2 system and start the RHEL installation.
  6. Navigate to Install Red Hat Enterprise Linux and press E.
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  7. Add the following to the end of the line starting with linuxefi /images/pxeboot/vmlinuz.
    linux dd modprobe.blacklist=ahci nodmraid
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  8. Press Ctrl + X to continue and wait for the installer to prompt to select the driver disk device.
  9. Select the USB drive that contains the iso file in Step4 by entering it's corresponding ID number, in this example, the ID is 2.
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  10. Press 1 to select the iso file.
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  11. Press 1 to toggle the driver to install, then press C to continue.
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  12. Verify the driver is installed, then press C to continue.
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  13. You should now see the Intel ESRT2 RAID volume.
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Cause & More Information:

You should not need to load driver for other Intel RAID controllers during Linux OS installation. Contact Intel Customer Support if you experience issues.

Related topics
Latest Firmware/Drivers and Software for Intel RAID and Storage Products
User Guides for Intel RAID and Storage Products
Unable to see the RAID volume or encounter error partitioning message during Red Hat Enterprise Linux (RHEL) 6.x installation

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