Unable to Play Protected Content on Intel® Graphics

• The display's screen goes black when trying to play protected content from Amazon Video, Netflix, Spotify, and so on, and using a screen resolution of 2560x1400@75Hz with HDMI® 1.4 video port.
• Receiving black screen after updating the graphics driver.
• After updating to Intel® DCH Graphics Driver version 25.20.100.6471, the screen that is connected via DisplayPort* goes black and with HDMI the screen flickers. If uses the motherboard drivers the screen works on DisplayPort* and HDMI.

There are possible ways to fix black screens received whenever a Windows* DCH driver is installed.

When receiving black screens, we recommend following these steps:

• Check Windows* updates:
  1. Click the Windows Start button. 
  2. Click the search, type Windows updates, and click that option.
  3. Select Check for Updates and ensure that you have the latest Windows* version. 
• Install the latest Windows* DCH driver for the graphics controller. See How to Install an Intel® Graphics Driver in Windows® 10 and Windows 8*/8.1*.
• Optional: Reinstalling the operating system may resolve this issue.
• If the issue is not resolved, we recommend contacting the system manufacturer for customized drivers.
• See Computer Manufacturer Support Websites.