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Clean Driver Installation Guide for Intel® Ethernet Connections

Content Type: Install & Setup   |   Article ID: 000058304   |   Last Reviewed: 11/16/2023
Description Resolution

Environment

Operating System

Windows 7 family*, Windows 8.1 family*, Windows 8 family*, Windows® 10 family, Windows XP family*

Description

Unable to connect to the network, no Intel® Ethernet Controller is detected on the operating system (OS).

Resolution

  1. Open Windows* Device Manager.

    To open the Device Manager tab:

    • Windows XP: Click Start, open the Control Panel, click System, and then click Hardware.
    • Windows 7: Click Start, open the Control Panel, click System and Security, and then click System.
    • Windows® 10 and Windows 8/8.1: Right-click Start and click Device Manager.
    • Windows® 11: Right-click on the Start button on the taskbar and select Device Manager to open it.
  2. Double-click Network adapters to expand the section.
  3. Right-click the Intel® Ethernet Connection (model) and select Properties.
  4. Click the Driver tab.
  5. Click Uninstall.
  6. Check Delete the driver software for this device and click OK.
  7. Press the Windows key + R, then type %Temp% and delete everything from that folder.
  8. Install the latest Intel® driver from the Download Center.
Note

Follow the Solutions to Uninstallation Issues with Intel® Ethernet Network Drivers guideline if you have problems with the uninstallation process.

Related Products

This article applies to 155 products.
Intel® Ethernet Controller X710 Intel® Ethernet Controller E830-XXVAM2 Intel® Ethernet Network Adapter E810-CQDA2 800 Series Network Adapters (up to 200GbE) Intel® Ethernet Network Adapter X710-DA2 for OCP 3.0 Intel® Ethernet Controller X710-BM2 500 Series Controllers (up to 10GbE) Intel® Ethernet Server Adapter I210 Series Intel® Ethernet Controller XL710-BM1 Intel® Ethernet Controller X550-AT2 Intel® Ethernet Converged Network Adapter X520-LR1 Intel® Ethernet Converged Network Adapter X520-DA2 Intel® Ethernet Network Adapter XXV710-DA2 Intel® Ethernet Network Adapter X710-T4L for OCP 3.0 Intel® Ethernet Network Adapter X722 Intel® Ethernet Controller X540 Intel® Ethernet Network Adapter E830-CQDA2 for OCP 3.0 Intel® Ethernet Converged Network Adapter X550-T2 Intel® 82579LM Gigabit Ethernet PHY Intel® Ethernet Converged Network Adapter X550-T1 Intel® Ethernet Converged Network Adapter X520 Series Intel® Gigabit CT Desktop Adapter Intel® Ethernet Network Adapter E830-CQDA2 Intel® Ethernet Converged Network Adapter X710 Gigabit Ethernet Adapters (up to 2.5GbE) Intel® Ethernet Converged Network Adapter X540-T2 Intel® Gigabit EF Server Adapter Series Intel® Ethernet Network Adapter XXV710 Intel® Ethernet E810 Network Adapters (up to 100GbE) Intel® Ethernet Converged Network Adapter X540-T1 Intel® Ethernet Controller I226 Series Intel® Killer™ Ethernet E3000 2.5 Gbps Intel® Ethernet Server Adapter X710-DA2 for OCP Intel® Ethernet Network Adapter E810-XXVDA2 Intel® Ethernet Server Adapter X520 Intel® Killer™ Ethernet E3100 2.5 Gbps Intel® Killer™ Ethernet Controller Intel® Ethernet Server Adapter X520-DA1 for Open Compute Project Intel® Ethernet Network Adapter XXV710-DA2 for OCP Intel® Gigabit CT Desktop Adapter Series Intel® Ethernet Network Adapter I350-T4 for OCP 3.0 Intel® Killer™ Ethernet Products Intel® Ethernet Controller XL710 Intel® Ethernet Network Adapter XXV710-DA1 Intel® Ethernet E810 Controllers (up to 100GbE) Intel® Ethernet Converged Network Adapter X710-DA2 Intel® Ethernet Converged Network Adapter X520-SR1 Intel® Ethernet Server Adapter I210-T1 Intel® Killer™ Ethernet E2600 Intel® 82579V Gigabit Ethernet PHY Intel® Ethernet Server Adapter X520-DA2 for Open Compute Project Intel® Ethernet Converged Network Adapter XL710-QDA1 Intel® Ethernet Network Adapter I350 Series Intel® Ethernet Converged Network Adapter X710-T4 Intel® Ethernet Network Adapter I226 Series Intel® Ethernet Server Adapter I340 Series 800 Series Controllers (up to 200GbE) Intel® Ethernet Controller I225 Series Intel® Ethernet Network Adapter X722-DA4 Gigabit Ethernet Controllers (up to 2.5GbE) 500 Series Network Adapters (up to 10GbE) Intel® Ethernet Network Adapter X722-DA2 Intel® Ethernet Controller E810-XXVAM2 Intel® Ethernet Controller E810-CAM1 Intel® Ethernet Connection I219 Series Intel® 82579 Gigabit Ethernet Controller Ethernet Connections (up to 25GbE) Intel® Ethernet Network Adapter E830-XXVDA2 for OCP 3.0 Intel® Ethernet Controller E830-CCAM1 Intel® Killer™ Ethernet E2500v2 Intel® Ethernet Network Adapter X710-DA4 for OCP 3.0 Intel® Ethernet Server Adapter X520-DA2 Intel® Ethernet Controller X540-AT2 Intel® Ethernet Converged Network Adapter X540 Intel® Ethernet Network Adapter X710-T2L Intel® Gigabit ET Server Adapter Series Intel® Ethernet Network Adapter E810-2CQDA2 Multi-host Controllers (up to100GbE) 700 Series Network Adapters (up to 25GbE) Intel® PRO/1000 PT Server Adapter Series Intel® Ethernet Controller E810-CAM2 Intel® Ethernet Controller X550 Intel® Ethernet Server Adapter I350 Series Intel® Ethernet Controller XL710-BM2 Intel® Ethernet Network Adapter X710 Intel® Ethernet Network Adapter X710-T2L for OCP 3.0 Intel® 82567 Gigabit Ethernet Controller Intel® Ethernet Network Adapter X710-T4L Intel® Ethernet Controller X550-BT2 Intel® Ethernet E830 Network Adapters (up to 200GbE) Intel® Ethernet Converged Network Adapter XL710-QDA2 Intel® Ethernet E830 Controllers (up to 200GbE) Intel® Ethernet Network Adapter E810-CQDA1 Intel® Ethernet Converged Network Adapter X710-DA4 Intel® PRO/1000 PT Desktop Adapter Series 700 Series Controllers (up to 40GbE) Intel® Ethernet Converged Network Adapter X550 Intel® Ethernet Controller X550-AT Intel® Ethernet Network Adapter E810-XXVDA4 Intel® Ethernet Network Adapter XXV710-DA1 for OCP Intel® Ethernet Converged Network Adapter XL710

Discontinued Products

Intel® PRO/1000 PT Quad Port Low Profile Server Adapter Legacy Intel® Killer™ Ethernet Products Intel® 82578DC Gigabit Ethernet PHY Intel® Gigabit ET Quad Port Server Adapter Intel® PRO/1000 MF Server Adapter Legacy Ethernet Products Intel® 82566MC Gigabit Ethernet PHY Intel® 82566MM Gigabit Ethernet PHY Intel® Ethernet Controller XL710-AM2 Intel® 82577LC Gigabit Ethernet PHY Intel® 82578DM Gigabit Ethernet PHY Intel® PRO/1000 MT Desktop Adapter Series Intel® PRO/1000 MF Dual Port Server Adapter Intel® 82577LM Gigabit Ethernet PHY Intel® 82578 Gigabit Ethernet PHY Intel® PRO/1000 PF Dual Port Server Adapter Intel® PRO/1000 GT Desktop Adapter Intel® Gigabit VT Quad Port Server Adapter Series Intel® PRO/1000 PF Quad Port Server Adapter Intel® PRO/1000 MT Server Adapter Series Intel® Ethernet Controller X710-AM2 Intel® Ethernet Server Adapter I340-F4 Intel® Ethernet Converged Network Adapter X520-T2 Intel® Gigabit ET Dual Port Server Adapter Intel® PRO/1000 MT Quad Port Server Adapter Intel® Ethernet Server Adapter I350-F2 Intel® PRO/1000 PT Server Adapter Intel® Ethernet Controller XL710-AM1 Intel® PRO/1000 PF Server Adapter Series Intel® PRO/1000 GT Server Adapter Series Intel® Gigabit EF Dual Port Server Adapter Intel® 82566DC Gigabit Ethernet PHY Intel® 82566DM Gigabit Ethernet PHY Intel® Ethernet Server Adapter I350-T2 Intel® Gigabit ET2 Quad Port Server Adapter Intel® PRO/1000 MT Desktop Adapter Intel® Ethernet Server Adapter I340-T4 Intel® PRO/1000 PT Desktop Adapter Intel® PRO/1000 MF Server Adapter (LX) Intel® PRO/1000 PT Quad Port Server Adapter Intel® PRO/1000 PT Dual Port Server Adapter Intel® PRO/1000 GT Desktop Adapter Series Intel® Gigabit VT Quad Port Server Adapter Intel® PRO/1000 MF Server Adapter Series Intel® Ethernet Converged Network Adapter X520-SR2 Intel® PRO/1000 MT Dual Port Server Adapter Intel® Ethernet Server Adapter I350-F4 Intel® Ethernet Server Adapter I350-T4 Intel® PRO/1000 MT Server Adapter Intel® PRO/1000 PF Server Adapter Intel® 82566 Gigabit Ethernet PHY Intel® Ethernet Converged Network Adapter X520-QDA1 Intel® PRO/1000 GT Quad Port Server Adapter Intel® 82577 Gigabit Ethernet PHY

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