Article ID: 000058291 Content Type: Troubleshooting Last Reviewed: 11/09/2021

How to Fix a Power Surge on the Thunderbolt Port in an Intel® NUC


Windows® 10 family


Steps to resolve power surge issue on Thunderbolt port in Intel® NUC Kit.


Experience power surge on the Thunderbolt 3.0 port whenever a device is connected no other USB port experience this issue


To fix the issue, clean-up the Thunderbolt 3.0 drivers from the laptop then install the USB Type C Power Delivery driver.

To do so, follow these steps:

  1. Disconnect any Thunderbolt 3 devices from the computer.
  2. Right-click on the Windows Start button and select Device Manager.
  3. Click on View from the application menu bar, and click the option Show hidden devices.
  4. Expand the System Devices category. Scroll down until you find the entry for the Thunderbolt Controller.
  5. Right-click on the Thunderbolt Controller  entry and select Uninstall device from the context menu that appears.
  6. From the Uninstall Device window that appears, click to place a check mark within the Delete the driver software for this device option.
  7. Click the Uninstall button.
  8. Close Device Manager.
  9. Search for CMD in the Windows taskbar.
  10. Right-click on the Command Prompt search result and select Run as Administrator.
  11. From the Administrative Command Prompt window, type sc delete nhi and press enter.  
  12. Wait for action confirmation [SC] DeleteService SUCCESS then close the Command Prompt.
  13. Type appwiz.cpl in the Windows task bar search, check Applications and Features for any Thunderbolt Software by Intel entries listed. If present, uninstall.
  14. Download and follow installation instructions of the latest Thunderbolt™ 3 DCH Driver for Windows® 10 for Intel® NUC.
  15. Download and install the Thunderbolt Control Center software from the Microsoft Store to approve and manage Thunderbolt devices.
  16. Download and install the USB Type C Power Delivery Controller

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