Skip To Main Content
Support Knowledge Base

Error Code 0xA0010055 when Enabling Intel® Optane Memory

Content Type: Install & Setup   |   Article ID: 000058271   |   Last Reviewed: 10/20/2025
Description Resolution

Environment

Operating System

Windows® 10, 64-bit*
Windows® 10, 64-bit* Intel® Optane™ Memory, 16GB

Description

When Intel Optane memory is enabled, the error code 0xA0010055 appears. This happens after clean installing Windows® 10 20H2.

Resolution

  1. Press F2 consecutively after pressing the power button.
  2. When the BIOS (Basic Input/Output System) screen displays, click Advanced and then click the SATA tab under Device.
  3. Change Chipset SATA Mode to Intel RST Premium with Intel Optane System Acceleration.
  4. Press F10 to save changes.
  5. Set the Windows 10 20H2 installer (USB key) on the USB port and restart the computer.
  6. Press F10 consecutively at startup to open the boot menu screen.
  7. Follow the Windows Installation Wizard.
  8. At the Where do you want to install Windows screen, select Drive 0 and click New.
  9. Adjust the storage size to a number with 0 as the last two digits.
    • For example, change 114473 MB to 114400 MB
  10. Click Apply > click OK > click Next for the installation to begin.
    • Follow the instructions on the screen
  11. When the desktop screen appears, open the Disk Management.
  12. Confirm that an unsorted item on the last partition is greater than 5MB.
  13. Download and install the Optane driver.
    • Unzip the file and right-click iaStorAC.inf to install
  14. Restart the computer.
  15. At the Microsoft store, search and install Intel® Optane™ Memory and Storage Management.
  16. Launch the software and enable the Optane Module.

Related Products

This article applies to 31 products.
Intel® Optane™ Memory M15 Series Intel® NUC Laptop Elements Intel® NUC M15V Laptop Kit

Discontinued Products

Intel® NUC 9 Extreme Laptop Kit - LAPQC71B Intel® NUC P14E Laptop Element - CMCN1CC Intel® NUC 9 Extreme Laptop Kit - LAPQC71D Intel® NUC M15 Laptop Kit - EVO LAPRC510 Intel® NUC M15V Laptop Kit - LAPRC7V0 Intel® Optane™ Memory Series Intel® NUC M15V Laptop Kit - LAPBC5V0 Intel® NUC M15V Laptop Kit - LAPBC7V0 Intel® NUC X15 Laptop Kit Intel® Optane™ Memory H10 with Solid State Storage Intel® NUC M15 Laptop Kit - LAPRC710 Intel® NUC X15 Laptop Kit - LAPAC71G Intel® NUC X15 Laptop Kit - LAPKC51E Intel® NUC X15 Laptop Kit - LAPKC71E Intel® NUC M15 Laptop Kit - EVO LAPBC710 Intel® NUC M15 Laptop Kit - EVO LAPRC710 Intel® NUC M15 Laptop Kit - EVO LAPBC510 Intel® NUC X15 Laptop Kit - LAPKC71F Intel® Optane™ Memory H20 with Solid State Storage Intel® NUC M15 Laptop Kit Intel® NUC 9 Extreme Laptop Kit - LAPQC71A Intel® NUC 9 Extreme Laptop Kit - LAPQC71C Intel® NUC M15 Laptop Kit - LAPRC510 Intel® NUC M15V Laptop Kit - EVO LAPRC7V0 Intel® Optane™ Memory M10 Series Intel® NUC M15 Laptop Kit - LAPBC510 Intel® NUC X15 Laptop Kit - LAPAC71H Intel® NUC M15 Laptop Kit - LAPBC710

Need more help?

Contact support
Contact support