Summary
How to resolve installation error on Thunderbolt 3.
Description
After every system restart, a Windows® 10 error message pops up: Application Cannot run – This Thunderbolt application is not in use anymore and can be safely uninstalled.
Resolution
The Intel® Thunderbolt™ Controller driver that was released when Thunderbolt 3 systems were first introduced was based on a different driver/application model. In order to resolve the error message/issue, follow the steps below
Remove legacy Thunderbolt™ 3 driver:
- Disconnect any Thunderbolt 3 devices from the computer.
- Right-click on the Windows Start button and select Device Manager.
- Click on View from the application menu bar, and click the option Show hidden devices.
- Expand the System Devices category. Scroll down until you find the entry for the Thunderbolt Controller.
- Right-click on the Thunderbolt Controller entry and select Uninstall device from the context menu that appears.
- From the Uninstall Device window that appears, click to place a check mark within the Delete the driver software for this device option.
- Click the Uninstall button.
- Close Device Manager.
- Search for CMD in the Windows taskbar.
- Right-click on the Command Prompt search result and select Run as Administrator.
- From the Administrative Command Prompt window, type sc delete nhi and press enter.
- Wait for action confirmation [SC] DeleteService SUCCESS then close the Command Prompt.
- Type appwiz.cpl in the Windows task bar search, check Applications and Features for any Thunderbolt Software by Intel entries listed. If present, uninstall.
Install latest driver and application:
- Download and follow installation instructions of the latest Thunderbolt™ Driver for Windows® 10 for Intel® NUC.
- Download and install the Thunderbolt Control Center software from the Microsoft Store to approve and manage Thunderbolt devices.