Summary
System shows the following error while booting: "Fatal Error: System encounter A stopper Error"
Description
System hangs on POST which causes the system to freeze with a fatal stopper/error.
Resolution
This symptom can be due to bad or defective DIMM(s). To determine which DIMM(s) is causing this issue, follow below steps
- Generate system debug log and submit a ticket to Intel Customer Support for analysis.
- Perform a minimal hardware configuration (CPU1, A1 or CPU1, A1 and CPU2, A1 for dual cpu configuration) and try to boot the system to BIOS
- If successful, add another DIMM and so on and boot the system to BIOS every time until the offending DIMM(s) is determined
- Replace the offending DIMM(s) and boot the system with all the DIMMs installed
- Then, update the system BIOS/Firmware
Additional information
Version 1.0