Article ID: 000057375 Content Type: Install & Setup Last Reviewed: 07/16/2021

Error When Installing an Intel® Application From the Microsoft® Store


Describes issues that may occur when installing Intel® software from the Microsoft® Store.


One of the following issues are encountered when downloading Intel® software from the Microsoft® Store:

  • Error message
  • Application does not download or says pending download

We recommend customers contact Microsoft® Support if any errors are encountered while downloading an application from the Microsoft® Store. If you do not have access to contact to the Microsoft® Store, contact your network administrator.

IT departments can choose to set up a private store with approved apps. See the following for more information:

Additional information

Intel® Graphics Drivers versions and newer are Windows Declarative Componentized Hardware (DCH) drivers. Unlike the previous drivers, the Intel® Graphics Control Panel and Intel® Graphics Command Center are not bundled with driver packages. They must be downloaded and installed separately from the Microsoft® Store to comply with Microsoft's Universal Windows Platform (UWP) requirements.

Related topic
Frequently Asked Questions about Windows* DCH Drivers for Intel® Graphics




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