Error when installing an Intel® application from the Microsoft® Store

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Install & Setup

000057375

09/25/2020

What are you seeing?

One of the following issues are encountered when downloading Intel® software from the Microsoft® Store:

  • Error message
  • Application does not download or says pending download

How to fix it:

We recommend customers contact Microsoft® Support if any errors are encountered while downloading an application from the Microsoft® Store. If you do not have access to contact to the Microsoft® Store, contact your network administrator. 


Cause & More Information:

Intel® Graphics Drivers versions 26.20.100.6618 and newer are Windows Declarative Componentized Hardware (DCH) drivers. Unlike the previous drivers, the Intel® Graphics Control Panel and Intel® Graphics Command Center are not bundled with driver packages. They must be downloaded and installed separately from the Microsoft® Store to comply with Microsoft's Universal Windows Platform (UWP) requirements.

Related topic
Frequently Asked Questions about Windows* DCH Drivers for Intel® Graphics