Article ID: 000056956 Content Type: Error Messages Last Reviewed: 08/05/2022

AMT 12 Matrix Known Issues and Symptoms

Environment

Intel® Active Management Technology (Intel® AMT).

Windows® 10, 64-bit*

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Summary

List of the Known Issues and symptoms according to its corresponding version.

Description

Provisioning succeeds with 802.1x wireless profile but wireless OOB does not work.

Resolution

ME FW

Known Issues

Symptoms

12.0.7 - 12.0.45

SCS - Provisioning fails if includes 802.1x wireless profile
EMA - Provisioning succeeds with 802.1x wireless profile but profile is not created in AMT
Fixed in 12.0.47

SCS - AcuConfig.exe will never return/complete. RCS server loops indefinitely. RCS restart required.
EMA - Wireless profile is not created in AMT. Wireless OOB does not work.

12.0.7

Kerberos authentication
Fixed in 12.0.24

 

12.0.24

SCS - SSL handshake fails
Fixed in 12.0.35

SCS - Failed to test the connection to the Intel(R) AMT device after configuration completed. (0xc000271c). The SSL handshake failed because of an unsupported, unverified, or corrupt certificate. (0xc0005227).

12.0.45

SCS - Unable to provision into ACM
Fixed in 12.0.47

Exit with code 75.
Details: Failed to complete remote configuration of this Intel(R) AMT device.
Failed to generate the PKCS10 request using the Intel(R) AMT device.
Error while generating PKCS10 certificate request. A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.
Intel(R) AMT operation failed.
Request Certificate ID.(Certificate ID: 3485899609).

12.0.45 - 12.0.49

Investigating - Provisioning succeeds with 802.1x wireless profile but wireless OOB does not work

Wireless OOB does not work

12.0.49

Investigating - Possible issue with custom self-signed certificates with an intermediate certificate

Exit with code 75.
Details: Failed to complete remote configuration of this Intel(R) AMT device.
Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521f: An SSL error occurred. Verify the username and password, and the PSK or certificate settings, where applicable. Valid certificate for PKI configuration not found.

12.0.45 - 12.0.49

Provisioning succeeds with 802.1x wireless profile but wireless OOB does not work.

Fixed in 12.0.67.1579

Wireless OOB does not work

Additional information

This information is for the Intel® Active Management Technology (Intel® AMT) Version 12.
The wireless 802.1x connection issues (hopefully all of them) are fixed in an upcoming IPU20 Hotfix.

Related Products

This article applies to 1 products