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AMT 12 Matrix Known Issues and Symptoms

Content Type: Error Messages   |   Article ID: 000056956   |   Last Reviewed: 08/05/2022

Environment

Operating System

Windows® 10, 64-bit*
Intel® Active Management Technology (Intel® AMT).

Description

Provisioning succeeds with 802.1x wireless profile but wireless OOB does not work.

Resolution

ME FW

Known Issues

Symptoms

12.0.7 - 12.0.45

SCS - Provisioning fails if includes 802.1x wireless profile
EMA - Provisioning succeeds with 802.1x wireless profile but profile is not created in AMT
Fixed in 12.0.47

SCS - AcuConfig.exe will never return/complete. RCS server loops indefinitely. RCS restart required.
EMA - Wireless profile is not created in AMT. Wireless OOB does not work.

12.0.7

Kerberos authentication
Fixed in 12.0.24

 

12.0.24

SCS - SSL handshake fails
Fixed in 12.0.35

SCS - Failed to test the connection to the Intel(R) AMT device after configuration completed. (0xc000271c). The SSL handshake failed because of an unsupported, unverified, or corrupt certificate. (0xc0005227).

12.0.45

SCS - Unable to provision into ACM
Fixed in 12.0.47

Exit with code 75.
Details: Failed to complete remote configuration of this Intel(R) AMT device.
Failed to generate the PKCS10 request using the Intel(R) AMT device.
Error while generating PKCS10 certificate request. A TCP error occurred. Make sure that the destination settings are correct and that a network connection exists to the target.
Intel(R) AMT operation failed.
Request Certificate ID.(Certificate ID: 3485899609).

12.0.45 - 12.0.49

Investigating - Provisioning succeeds with 802.1x wireless profile but wireless OOB does not work

Wireless OOB does not work

12.0.49

Investigating - Possible issue with custom self-signed certificates with an intermediate certificate

Exit with code 75.
Details: Failed to complete remote configuration of this Intel(R) AMT device.
Failed while calling WS-Management call GetAmtVersion (CIM_SoftwareIdentity.Get). Intel(R) AMT connection error 0xc000521f: An SSL error occurred. Verify the username and password, and the PSK or certificate settings, where applicable. Valid certificate for PKI configuration not found.

12.0.45 - 12.0.49

Provisioning succeeds with 802.1x wireless profile but wireless OOB does not work.

Fixed in 12.0.67.1579

Wireless OOB does not work

Additional information

This information is for the Intel® Active Management Technology (Intel® AMT) Version 12.
The wireless 802.1x connection issues (hopefully all of them) are fixed in an upcoming IPU20 Hotfix.

Related Products

This article applies to 1 products.