Error Codes 0xA00A002B, 0xA00A0030, or 0xA00A002F - Incompatibility for Pinning with Intel® Optane™ Memory

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Error Messages

000056941

07/13/2020

What are you seeing?

One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA00A002B, 0xA00A0030, 0xA00A002F.


How to fix it:

The configuration is not compatible for the pinning capabilities.

 

Steps to resolve:
The pinning feature is only supported in specific configuration. See below to check that the system supports this capability: 

  • Intel Optane memory module with capacity of 32 GB or greater
  • Drive being accelerating is the system drive (the one that contains the OS). Pinning is not supported when the secondary/data drive is accelerated

 

If the error persists or any additional help is needed, contact support under Memory and Storage.

 


Cause & More Information:

 

Related topics
Intel® Optane™ Optane Memory User Guide

 

THE INFORMATION IN THIS ARTICLE HAS BEEN USED BY OUR CUSTOMERS BUT NOT TESTED, FULLY REPLICATED, OR VALIDATED BY INTEL. INDIVIDUAL RESULTS MAY VARY. ALL POSTINGS AND USE OF THE CONTENT ON THIS SITE ARE SUBJECT TO THE TERMS AND CONDITIONS OF USE OF THE SITE.