The following Error Code was received when managing an Intel® Optane™ memory device: 0xA008002E.
How to fix it:
The version of the Intel® RST driver is not supported by the version of the Application being used. An update may be available/required.
Steps to resolve:
|Note||Back up all data/files before proceeding with the steps below.|
Step 1: Disable Intel® Optane™ memory (if enabled).
Step 2: Uninstall the Application.
Step 3: Restart the system.
Step 4: Download the latest driver package.
Step 5: Install the Driver and Application.
If the error persists or any additional help is needed, contact support under Memory and Storage.
Cause & More Information:
|Troubleshooting Guide for Intel® Optane™ Memory|
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