Error Code 0xA0080029 , 0xA008002C or 0xA0090007 - When Managing Intel® Optane™ Memory on a System with Multiple Users

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Error Messages

000056933

09/03/2020

What are you seeing?

One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0080029, 0xA008002C, 0xA0090007


How to fix it:

Another user may be logged on and is using the Intel Optane memory application.  Application can run only one instance per system.

 

Confirm whether there’s another user on the system or another instance of an Intel Optane memory-capable application is running and close it.

 

If the error persists or any additional help is needed, contact support under Memory and Storage.


Cause & More Information:

The information in this article has been used by our customers but not tested, full replicated, or validated by Intel. Individual results may vary. All postings and use of the content on this site are subject to the terms and conditions of use of the site.