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Error Message When Migrating Files with Intel® Optane™ Memory M Series

Content Type: Error Messages   |   Article ID: 000056932   |   Last Reviewed: 03/18/2025

Environment

Operating System

Windows 11, 64-bit*, Windows® 10, 64-bit*
Intel® Optane™ Memory

Description

The following Error Message was received when managing an Intel® Optane™ memory device: The Intel® Optane™ Memory application ran into a problem migrating files. Open Windows Event Viewer for details.

Resolution

This error may be due to bad blocks or an error with the drive to be accelerated.

It is not recommended using Intel® Optane™ memory with this drive.