Article ID: 000056932 Content Type: Error Messages Last Reviewed: 07/12/2021

Error Message - Problem Migrating Files with Intel® Optane™ Memory

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Summary

Description of Error Message and guidance to resolve the issue

Description

The following Error Message was received when managing an Intel® Optane™ memory device: The Intel® Optane™ Memory application ran into a problem migrating files. Open Windows Event Viewer for details

Resolution

This error may be due to bad blocks or an error with the drive to be accelerated.

It is not recommended using Intel Optane memory with this drive.

If additional help is needed, contact support under Memory and Storage.

Product and Performance Information

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