Article ID: 000056931 Content Type: Error Messages Last Reviewed: 07/12/2021

Error Code 0xA008000C - While Trying to Enable Acceleration with Intel® Optane™ Memory

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Summary

Description of Error Code 0xA008000C and guidance to resolve the issue

Description

The following Error Code was received when managing an Intel® Optane™ memory device: 0xA008000C.

Resolution

An error has occurred during the process that moves files to be accelerated from the drive being accelerated to the Intel Optane memory module.

 

Steps to resolve:

NoteBack up all data/files before proceeding with the steps below.

 

Reinstall the application and try again.

Step 1: Press Windows key + x. 
Step 2: Select 'Apps and Features'.
Step 3: Uninstall Related Intel Optane memory application.
Step 4: Restart system.
Step 5: Install Intel Optane memory related application.
Step 6: Restart system.
Step 7: Attempt to enable acceleration .

 

If the error persists or any additional help is needed, contact support under Memory and Storage.

Product and Performance Information

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