Summary
Description or Error Code 0xA007001E and guidance to resolve the issue
Description
The following Error Code was received when managing an Intel® Optane™ memory device: 0xA007001E.
Resolution
The disk pair (Intel Optane Memory + Slow Disk) cannot be used as an Intel® Optane™ memory volume.
Steps to resolve:
| Note | Back up all data/files before proceeding with the guidance below. |
The reason for this can vary, but the issue may be related to the issue described here.
If the error persists or any additional help is needed, contact support under Memory and Storage.
