Article ID: 000056926 Content Type: Error Messages Last Reviewed: 08/06/2021

Error Code 0xA007001E - Problems in Creating a Volume with the Current Disk Pair

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Summary

Description or Error Code 0xA007001E and guidance to resolve the issue

Description

The following Error Code was received when managing an Intel® Optane™ memory device: 0xA007001E.

Resolution

The disk pair (Intel Optane Memory + Slow Disk) cannot be used as an Intel® Optane™ memory volume.

 

Steps to resolve:

NoteBack up all data/files before proceeding with the guidance below.

The reason for this can vary, but the issue may be related to the issue described here.

 

If the error persists or any additional help is needed, contact support under Memory and Storage.

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