Article ID: 000056924 Content Type: Error Messages Last Reviewed: 10/08/2021

Error Code 0xA0070004 - Incorrect Metadata on the Intel® Optane™ Memory Device

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Summary

Description of Error Code 0xA0070004 and how to resolve the issue

Description

The following Error Code was received when managing an Intel® Optane™ memory device: 0xA0070004.

Resolution

This error may occur if there is old metadata, the data added to the module when creating a volume, still on the device.   This could be from a previous instance of an Intel Optane memory volume.

If this data remains, the software cannot create new volumes as it indicates a volume already exists.

 

Steps to resolve:

NoteBack up all data/files before proceeding with the guidance below.

 

If a new volume needs to be created, refer to the article Removing Partitions with Microsoft DiskPart* to 'Clean' the module of all data.  

 

If the error persists or any additional help is needed, contact support under Memory and Storage.

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