Compatibility Error Message for Intel® Optane™ Memory M Series
Content Type: Error Messages | Article ID: 000056922 | Last Reviewed: 03/11/2025
One of the following error messages was received when attempting to enable acceleration with Intel® Optane™ memory:
The software cannot detect the presence of the Intel Optane memory hardware. This could be due to a configuration issue. Below are some steps to address the issue.
Note | Back up all data/files before proceeding with the guidance below. |
Another reason could be that the module has been previously used in another volume, so it may need to be "cleaned."