Error Message - Drive Is Starting to Degrade with Intel® Optane™ Memory Volume

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Error Messages

000056921

07/13/2020

What are you seeing?

The Error Message below was received while managing Intel® Optane™ memory: Your system drive is starting to degrade. Disable Intel® Optane™ Memory to avoid data loss.


How to fix it:

The application has detected a degradation in the health status of the accelerated volume.  To avoid data loss, it is recommended to disable Intel Optane memory.

 

Steps to resolve:
 

NoteBack up all data/files before proceeding with the guidance below.
  • Disable acceleration through the application and review the SMART logs for the drive being accelerated to help troubleshoot what the issue could be.  Utilities such as the Intel® Memory and Storage Tool provide this capability for Intel SSD's.
  • it is recommended to use a new drive for system acceleration

 

If the error persists or any additional help is needed, contact support under Memory and Storage.


Cause & More Information:

 

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