Article ID: 000056919 Content Type: Error Messages Last Reviewed: 07/12/2021

Error Codes 0xA0070001, 0xA0070003, 0xA007000A, 0xA007000F, 0xA0070019 - Compatibility Issue with Intel® Optane™ Memory

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Summary

Description of Error Codes listed and guidance to resolve the issue

Description

One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0070001, 0xA0070003, 0xA007000A, 0xA007000F, 0xA0070019.

Resolution

This error indicates there is a compatibility issue with support for Intel® Optane™ Memory.

 

NoteBack up all data/files before proceeding with the guidance below.

 

Platform compatibility for Intel® Optane™ memory relates to support within the Hardware as well as proper BIOS support.

 

Check with the platform/system vendor to confirm compatibility. 

 

The Intel® Optane™ Optane Memory User Guide contains all requirements that must be supported.

 

If the error persists or any additional help is needed, contact support under Memory and Storage.

Product and Performance Information

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