Article ID: 000056919 Content Type: Error Messages Last Reviewed: 07/12/2021

Error Codes 0xA0070001, 0xA0070003, 0xA007000A, 0xA007000F, 0xA0070019 - Compatibility Issue with Intel® Optane™ Memory

Environment

windows1064bit

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Summary

Description of Error Codes listed and guidance to resolve the issue

Description

One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0070001, 0xA0070003, 0xA007000A, 0xA007000F, 0xA0070019.

Resolution

This error indicates there is a compatibility issue with support for Intel® Optane™ Memory.

 

NoteBack up all data/files before proceeding with the guidance below.

 

Platform compatibility for Intel® Optane™ memory relates to support within the Hardware as well as proper BIOS support.

 

Check with the platform/system vendor to confirm compatibility. 

 

The Intel® Optane™ Optane Memory User Guide contains all requirements that must be supported.

 

If the error persists or any additional help is needed, contact support under Memory and Storage.

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