Description of Error Codes 0xA0010063, 0xA0010064, 0xA007000D, 0xA0070032, 0xA0040008 and how to resolve the issue
One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0010063, 0xA0010064, 0xA007000D, 0xA0070032, 0xA0040008.
This error occurs if there is data on the memory module the user interface/application couldn’t erase during the enabling process.
Steps to resolve:
|Back up all data/files before proceeding with the steps below.
Step 1: Do a low-level format, or secure erase on the target Intel Optane memory module.
Step 2: Attempt to enable system acceleration in the application.
If the error persists or any additional help is needed, contact support under Memory and Storage.