Error Codes 0xA0010063, 0xA0010064, 0xA007000D, 0xA0070032 or 0xA0040008 - Data on the Intel® Optane™ Memory Module

This solution has been verified by our customers to fix the issue with these environment variables

Knowledge

Error Messages

000056918

09/14/2020

What are you seeing?

One of the following Error Codes was received when managing an Intel® Optane™ memory device: 0xA0010063, 0xA0010064, 0xA007000D, 0xA0070032, 0xA0040008.


How to fix it:

This error occurs if there is data on the memory module the user interface/application couldn’t erase during the enabling process.

 

Steps to resolve:

NoteBack up all data/files before proceeding with the steps below.

 

Step 1: Do a low-level format, or secure erase on the target Intel Optane memory module.
Step 2: Attempt to enable system acceleration in the application.

 

If the error persists or any additional help is needed, contact support under Memory and Storage.


Cause & More Information:
Related topics
Intel® Optane™ Optane Memory User Guide

 

The information in this article has been used by our customers but not tested, full replicated, or validated by Intel. Individual results may vary. All postings and use of the content on this site are subject to the terms and conditions of use of the site.