Article ID: 000056916 Content Type: Error Messages Last Reviewed: 07/12/2021

Error Code 0xA0010050 - Managing Intel® Optane™ Memory

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Summary

Description of Error Code 0xA0010050 and steps to resolve the issues

Description

The following Error Code was received when managing an Intel® Optane™ memory device: 0xA0010050.

Resolution

This error occurs when an old version or the Intel® RST driver is installed on the system.  It may also be related to a bad installation of the application/driver.

 

Steps to resolve:

NoteBack up all data/files before proceeding with the steps below.

 

Step 1: Uninstall the Intel® Rapid Storage Technology (Intel® RST) / Intel® Optane™ Memory related application.
Step 2: Restart system.
Step 3: Reinstall the application.

 

If the error persists or any additional help is needed, contact support under Memory and Storage.

Product and Performance Information

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