Article ID: 000055958 Content Type: Install & Setup Last Reviewed: 09/19/2022

Can Office 365 Account SMTP Server Be Used for SSL/TLS Email Alert on Intel RAID Web Console 3 (RWC3)?

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Summary

RWC3 do not support TLS/SSL SMTP traffic

Description

Is it okay to use Office 365 account SMTP server for SSL/TLS email alert on RAID Web console 3?

Resolution
  • RWC3 does not support mail servers that require TLS/SSL (such as the Gmail SMTP). Make sure the mail server you intend to use does not require TLS/SSL.
  • As a workaround, you may use a SMTP relay between RWC3 and your email server that requires TLS/SSL. (This option is not officially supported by Intel).
Additional information

Term/s Used:

SMTP - Simple Mail Transfer Protocol

SSL - Secure Sockets Layer

TLS - Transport Layer Security

RAID - Redundant Array of Independent Disks