Skip To Main Content
Support Knowledge Base

How to Clear Metadata Using Intel® RSTCLI with Intel® Optane™ Memory

Content Type: Error Messages   |   Article ID: 000055835   |   Last Reviewed: 03/14/2025

Environment

Operating System

Windows 11, 64-bit*, Windows® 10, 64-bit*
Intel® Optane™ Memory

Description

You've received the error message No Compatible Disk for Intel® Optane™ Memory or the system appears to be Intel® Optane™ memory ready, but no Intel® Optane™ memory modules were detected in the computer.

Resolution

Residual metadata on the Intel® Optane™ Memory can indicate that the disk to be accelerated is not compatible or detected.

The metadata can be removed by following these steps:

  1. Install Intel® RSTCLI Pro for Intel® Optane™ Memory.
  2. Press Windows Key + S and type cmd.
  3. Right-click Command Prompt and select Run as administrator.
  4. In the command line, type rstclipro.exe -M -Z and press Enter.