Summary
Steps to clear the CMOS (Complementary metal-oxide-semiconductor) in order to remove the error from the BIOS (Basic Input/Output System) screen
Description
The IPMI (Intelligent Platform Management Interface) on a node has failed, displaying the error code 84F2.
Resolution
The 84F2 code refers to the Baseboard management controller (BMC) failing to respond (See the System Firmware Progress (Formerly POST Error) – Next Steps section of the System Event Log Troubleshooting Guide).
In order to erase the error from the BIOS, proceed clearing the CMOS:
- Plug out the compute module and remove the air duct.
- Move the jumper* from pins 1-2 to pins 2-3, momentarily. It is not necessary to leave the jumper in place while rebooting.
- Restore the jumper from pins 2-3 to the normal setting of pins 1-2.
- Install the air duct and plug in the compute module, and power up.
- Test.
| Note | If the BIOS Error Manager shows POST Error Codes 0012 (System RTC date/time not set) and/or 5220 (BIOS Settings reset to default settings), proceed as follows:
|
Reference: The BIOS Default (J4B4) section of the board Technical Product Specification.
If the issue persists, contact support with the Intel System Information Retrieval Utility extracted from your system.
| Note | Intel® Server's Integrated Baseboard Management Controller (BMC) can be accessed by standard, off-the-shelf terminal, open-sourced, or terminal emulator utilities. One example is the IPMIUtility that allows access to sensor status information and power control. Customers own the risk of using open-source utilities. Intel has no control on these utilities and cannot guarantee any fix with these utilities. |