Warranty Return Reminder for the Intel® Compute Modules within an Intel® Server System S9200WK

Documentation

Warranty & RMA

000055661

02/12/2020

How do I replace the Intel® Compute Module?

Refer to the Intel® Server System S9200WK Product Family Setup and Service Guide for the most current details regarding compute module replacement.

All installed Intel® Compute Modules within an Intel® Server System S9200WK are independent from each other. Servicing an Intel Compute Module doesn't require having you power down the full server system. Power down only the Intel Compute Module to be serviced before being removing it from the Intel® Server Chassis. Replacement of compute modules (spare or warranty replacement) includes the following:

  • Intel Compute Module Tray
  • Intel® Server Board with processors
  • Riser Card Assemblies
  • Liquid Cooling Loop (liquid-cooled Intel Compute Modules only)
  • Processor Heat Sinks (air-cooled Intel Compute Modules only)
  • Air Duct (2U air-cooled Intel Compute Modules only)

Which components do I remove before shipping the Intel® Compute Module for warranty replacement?

You must remove the following components before shipment (if present):

  • Memory (DIMMs)
  • DIMM retention clips
  • PCIe* add-in cards
  • Add-on storage devices (M.2 SSD, U.2 SSD)
  • Intel® Remote Management Module 4 (Intel® RMM4) Lite key
  • Intel® Virtual RAID on CPU (Intel® VROC) upgrade key
Note Processors are soldered to the Intel® Server Board. These processors aren't removable. Processors are included when you order a spare or warranty replacement Intel® Compute Module. Refer to the Intel® Server System S9200WK Product Family Configuration Guide for available spares.

 

Related topics
Intel® Data Center Blocks Warranty and Support
Intel® Server System S9200WK Product Family Setup and Service Guide
Intel® Server System S9200WK Product Family Configuration Guide