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What Happens to Data if Intel® Optane™ Memory M Series Fails?

Content Type: Troubleshooting   |   Article ID: 000055249   |   Last Reviewed: 03/17/2025

Environment

Operating System

Windows 11, 64-bit*, Windows® 10, 64-bit*
Intel® Optane™ Memory

Description

Not being able to access data.

Resolution

Try the following tips:

  • If both the drive and Intel® Optane™ memory module work, disable Intel® Optane™ memory at BIOS and try to access the data.
  • If one device involved is missing from the system, the other disk goes offline the OS doesn't see it, so it can no longer be used. Try using third-party software to recover data on the associated disk.