Intel® DSA Shows Update Available, However Intel® Wireless Bluetooth Can't Be Installed for Intel Wireless 7265 (Rev. C) Family Adapters





What are you seeing?

Intel® DSA shows an available update, however the new Intel® Wireless Bluetooth® can't be installed on the following Intel® Wireless 7265 Family (Rev. C) adapters:

  • Intel® Dual Band Wireless-AC 7265 (Rev. C)
  • Intel® Dual Band Wireless-N 7265 (Rev. C)
  • Intel® Wireless-N 7265 (Rev. C)

Error window: This software package cannot be installed on your system


Why are you seeing it?

Intel DSA may incorrectly show an update available even though the latest supported Intel Wireless Bluetooth is already installed.

How to fix it.

The Intel® Wireless 7265 Family (Rev. C) has been discontinued. Below table shows the latest available Bluetooth driver version for each Windows Operating System (OS).

OS Latest Driver Version
Windows® 10
Windows 8.1*
Windows 7*

If you already have the above mentioned versions installed, ignore the update available message in the Intel DSA, as you already have the latest driver. This issue will be addressed in a future release of the Intel DSA.


Wireless products Intel® Wireless 7265 Family (Rev.C), Intel® Dual Band Wireless-AC 3160 and Intel® Wireless 7260 Family adapters have been End-of-Life (EOL) and drivers are no longer available.

For Intel® Wireless 7265 Family (Rev. D), you may download the latest Intel Wireless Bluetooth.


Related topics
The Intel® Wireless 7265 Family (Rev. C) has been Discontinued
How to Identify the Revision of the Intel Wireless 7265 Family Adapters