Skip To Main Content
Support Knowledge Base

Integrated BMC Force Update Procedure

Content Type: Error Messages   |   Article ID: 000054871   |   Last Reviewed: 02/08/2022
Description Resolution Additional information

Environment

Intel® Server Board S2600CW Family

Description

Management Subsystem Health, BMC FW Health errors in the logs

BMC firmware does not match with the latest version

Fans at full speed issue

Resolution

When performing the standard Integrated Baseboard Management Controller (Integrated BMC) firmware update procedure, the update utility places the Integrated BMC into an update mode, allowing the firmware to load safely onto the flash device.

In the unlikely event the Integrated BMC firmware update process fails due to the Integrated BMC not being in the proper update state, the server board provides an Integrated BMC Force Update jumper, which forces the Integrated BMC into the proper update state.

 

The following procedure should be completed in the event the standard Integrated BMC firmware update process fails.

  1. Power down and remove the AC power cord.
  2. Open the server chassis. For instructions, see your server chassis documentation.
  3. Move the jumper from the default operating position (covering pins 1 and 2) to the enabled position (covering pins 2 and 3).
  4. Close the server chassis.
  5. Reconnect the AC cord and power up the server.
  6. Perform the Integrated BMC firmware update procedure as documented in the
    README.TXT file that is included in the given Integrated BMC firmware update package.
    After successful completion of the firmware update process, the firmware update utility may generate an error stating that the Integrated BMC is still in update mode.
  7. Power down and remove the AC power cord.
  8. Open the server chassis.
  9. Move the jumper from the enabled position (covering pins 2 and 3) to the disabled position (covering pins 1 and 2).
  10. Close the server chassis.
  11. Reconnect the AC cord and power up the server.
Note

Integrated BMC functionality is disabled with the Force Integrated BMC Update jumper set to the enabled position. The server should never be run with the Integrated BMC Force Update jumper set in this position. This jumper setting should only be used when the standard firmware update process fails. This jumper should remain in the default/disabled position when the server is running normally.

Information is taken from Intel® Server Board S2600CW Family TPS Revision 2.4 page 113

 

For more details refer to the Technical Product Specification for each server family.

Need more help?

Contact support
Contact support