Summary
Troubleshooting steps to fix issues when DisplayPorts (DP) are not connecting on Intel® NUCs.
Description
No display when using the mini DisplayPort output on the below Intel NUCs:
- Intel® NUC Kit NUC6i7KYK
Resolution
There can be several causes for this issue:
- Intel graphics driver isn't installed.
- An old graphics driver is installed.
- Defective Display Port cable.
Try the following troubleshooting steps to fix the issue:
- Try a different Display Port cable and a different monitor/TV.
- Install the latest graphics driver for your Intel NUC, available on Download Center.
- Update BIOS to the latest version available.
If none of the steps above worked:
- Check other video ports if you still have a display.
- Perform a BIOS recovery.
If those steps don’t fix the issue, contact Customer Support.