Black Screen When Enabling HDR & WCG in Windows® 10
Content Type: Troubleshooting | Article ID: 000038416 | Last Reviewed: 06/27/2022
With drivers 24.xxxx or 25.xxxx, turning on the HDR (High Dynamic Range) and WCG (Wide Color Gamut) option in Windows® 10 1803 and Windows® 10 1809 settings results with the display unable to properly receive 4K HDR signal, causing the screen to go black.
Complete the available updates on the system for:
We recommend contacting Microsoft Support* if the issue persists.