Troubleshooting steps that could show whether the Backup Battery Unit is defective
Information and details about the Intel® RAID Maintenance Free Backup AXXRMFBU7
Refer to the Intel® RAID Maintenance Free Backup AXXRMFBU7 section in the 12Gb/s Intel® RAID Controllers User Guide.
Here are some troubleshooting options for determining if the unit can be defective:
- Check if there are any temperature issues within the server. The lifecycle of the battery can be greatly shortened by this issue.
- Check the information about the battery with the BIOS.
To view the Intel® RAID Maintenance Free Backup information, do the following:
- At boot, press the <F2> key when prompted and enter the Setup BIOS.
- Navigate to Main, Advanced, PCI Configuration, and then UEFI Option ROM Control.
- Look for the RAID card under the Storage Controller list.
- Press Enter to get into the Main Menu for the HII Configuration Utility.
- Enter the Main Menu and select Hardware Components to go to the Hardware Component Screen.
- The Hardware Component Screen shows the Battery Status. Select the Battery Management option.
- The Battery Management screen contains the following information:
Battery Type: A string that identifies the Intel® RAID Maintenance Free Backup type
Battery Status: The current status of the Intel® RAID Maintenance Free Backup (Normally, it should be optimal.)
Temperature: The current temperature of the battery pack or supercap
Capacitance: With time, the capacitance decreases. This field shows the current capacitance of the battery pack or supercap.
Note |
Other components such as Intel® RAID Controllers/Intel® RAID Modules could affect the battery's lifecycle. If there are no indications about the battery being defective, please get in contact with your support representative for further diagnostic and a possible replacement. |
Defective Maintenance Free Backup unit