Article ID: 000038313 Content Type: Install & Setup Last Reviewed: 07/26/2021

Intel® Ethernet Adapter Unable to Wake-on-LAN from S5 in Windows® 10




Contains instruction to resolve issue related to system not able to wake-up from powered-down state.


Link goes down on the Intel® Ethernet Adapter as soon as the Windows® 10 system went to shutdown mode. The LED (Light-Emitting Diode) lights on the adapter are not lit. 


Wake-on-LAN from S5 (powered down) state requires additional configuration, and the network adapter needs to have an updated Intel driver to make it functional. Review the complete list of Intel® Ethernet Adapters that have full support in Windows® 10.

Follow the steps below to set up your system:

  1. Disable all the power save options under the Power Management tab of the network adapter properties in Device Manager:
    • Respond to NS requests without waking system
    • Energy Efficient Ethernet
    • Reduce link speed during standby

    Enable Wake on LAN settings:
    • Wake on Magic Packet
    • Wake on Pattern Match
    • Wake on Magic Packet from power off state
    • Wake on Link Settings
  2. Disable Hiberboot feature. Edit the Windows Registry. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Power. Change the REG_DWORD of HiberbootEnabled from 1 to 0.
  3. Disable fast startup feature. Go to Control Panel\All Control Panel Items\Power Options -> change settings that are currently unavailable -> shutdown settings -> turn on fast startup: disabled.
  4. Enable wake-on-LAN functions in the system BIOS. Contact system manufacturer for specific settings.

For support assistance, contact us through Wired Community or Customer Support.

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