Article ID: 000037945 Content Type: Error Messages Last Reviewed: 09/27/2021

How to Troubleshoot System Event Log (SEL) Entries Related to Baseboard +12V (BB +12.0V)

Environment

Intel® Server Board S7200/S2600/S4600/S2400/S1600/S1400 Product Families

osindependent

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Summary

Recommended steps to troubleshoot SEL error entries specific to Baseboard +12V (BB +12.0V)

Description

System is reporting one of the sensors as faulty: BB +12.0V.

Resolution

Regarding the Baseboard +12V (BB +12.0V) sensor (Sensor# D0h), the +12 V is supplied by the power supplies and used by SATA drives, fans, and PCI-E* cards. Additionally, it is used to generate various processor voltages. As a result, proceed as recommended in the Threshold-based voltage sensors - next steps section in the corresponding System Event Log (SEL) Troubleshooting guide:

  1. Ensure all cables are connected correctly.
  2. Check connections on the fans and hard disk drives (HDDs).
  3. If the issue follows the component, swap it.

Contact Intel Customer Support with the system event logs for further diagnosis.

Related Products

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