Skip To Main Content
Support Knowledge Base

Is It Possible to Power Off USB-C/Thunderbolt* Devices When Intel® NUC Is in Sleep Mode or Powered Off?

Content Type: Product Information & Documentation   |   Article ID: 000037895   |   Last Reviewed: 03/06/2024
Description Resolution

Environment

Operating System

Windows® 10, 64-bit*
External PCIE->Thunderbolt device

Description

Can the USB-C/Thunderbolt* devices be turned off when the unit is on low power mode or powered off?

Resolution

This is expected behavior. USB-C/Thunderbolt* power will be provided by the port even if the unit is powered off or in sleep mode.  A feature in BIOS can be used to disable Portable Device Charging Mode, but it will cause the unit to either provide extra power during S4/S5 sleep states or not.

To modify the "Portable Device Charging Mode" follow this steps:

  1. Access the BIOS during the POST screen press repeatedly the F2 key. 
  2. Click on "Advance". 
  3. Click on "Devices".
  4. Click on "USB". 
  5. Locate the "Portable Device Charging Mode".
  6. Set value to enable/disable this option. 

Related Products

This article applies to 72 products.
Intel® Compute Stick with 6th Generation Intel® Core™ Processors Intel® Compute Stick with Intel® Atom® Processors Intel® Compute Stick STK1A32SC Intel® Compute Stick STK1AW32SC Intel® NUC Board DE3815TYBE Intel® NUC Laptop Elements Intel® NUC P14E Laptop Element - CMCN1CC Intel® NUC Kit with 5th Generation Intel® Core™ Processors Intel® NUC Kit with 6th Generation Intel® Core™ Processors Intel® NUC Kit with Intel® Atom® Processors Legacy Intel® NUC Kits Intel® NUC M15V Laptop Kit Intel® NUC Mini PC with Intel® Pentium® Processors

Discontinued Products

Intel® Compute Stick STK2m364CC Intel® Compute Stick STK2m3W64CC Intel® Compute Stick STK2mv64CC Intel® Compute Stick STCK1A32WFC Intel® Compute Stick STCK1A8LFC Intel® NUC Board D33217CK Intel® NUC Board D33217GK Intel® NUC Board D34010WYB Intel® NUC Board D53427RKE Intel® NUC Board D54250WYB Intel® NUC Board DCP847SKE Intel® NUC Kit NUC5i3MYHE Intel® NUC Kit NUC5i3RYH Intel® NUC Kit NUC5i3RYHS Intel® NUC Kit NUC5i3RYHSN Intel® NUC Kit NUC5i3RYK Intel® NUC Kit NUC5i5MYHE Intel® NUC Kit NUC5i5RYH Intel® NUC Kit NUC5i5RYHS Intel® NUC Kit NUC5i5RYK Intel® NUC Kit NUC5i7RYH Intel® NUC Kit NUC6i3SYH Intel® NUC Kit NUC6i3SYK Intel® NUC Kit NUC6i5SYH Intel® NUC Kit NUC6i5SYK Intel® NUC Kit NUC6i7KYK Intel® NUC Kit DE3815TYKHE Intel® NUC Kit D34010WYK Intel® NUC Kit D34010WYKH Intel® NUC Kit D54250WYK Intel® NUC Kit D54250WYKH Intel® NUC Kit DC3217BY Intel® NUC Kit DC3217IYE Intel® NUC Kit DC53427HYE Intel® NUC Kit DCCP847DYE Intel® NUC Kit DN2820FYKH Intel® NUC 9 Extreme Laptop Kit Intel® NUC 9 Extreme Laptop Kit - LAPQC71A Intel® NUC 9 Extreme Laptop Kit - LAPQC71B Intel® NUC 9 Extreme Laptop Kit - LAPQC71C Intel® NUC 9 Extreme Laptop Kit - LAPQC71D Intel® NUC M15 Laptop Kit Intel® NUC M15 Laptop Kit - EVO LAPBC510 Intel® NUC M15 Laptop Kit - EVO LAPBC710 Intel® NUC M15 Laptop Kit - EVO LAPRC510 Intel® NUC M15 Laptop Kit - EVO LAPRC710 Intel® NUC M15 Laptop Kit - LAPBC510 Intel® NUC M15 Laptop Kit - LAPBC710 Intel® NUC M15 Laptop Kit - LAPRC510 Intel® NUC M15 Laptop Kit - LAPRC710 Intel® NUC M15V Laptop Kit - LAPBC5V0 Intel® NUC M15V Laptop Kit - LAPBC7V0 Intel® NUC X15 Laptop Kit Intel® NUC X15 Laptop Kit - LAPAC71G Intel® NUC X15 Laptop Kit - LAPAC71H Intel® NUC X15 Laptop Kit - LAPKC51E Intel® NUC X15 Laptop Kit - LAPKC71E Intel® NUC X15 Laptop Kit - LAPKC71F Intel® NUC Kit NUC5PGYH

Need more help?

Contact support
Contact support