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Intel® Rapid Storage Technology (Intel® RST) Not Working after Windows® 10 Update. Error Message: "Platform Not Supported"

Content Type: Compatibility   |   Article ID: 000036915   |   Last Reviewed: 08/19/2021

Environment

Operating System

windows1064bit
Windows 10 Intel® Rapid Storage Technology (Intel® RST)

Description

Unable to install Intel® RST. Encountered error message: Platform Not Supported.

Resolution

  1. Check the computer information, chipset on the system, and Windows* version. The driver might be limited to chipset support.
  2. Refer to the system manufacturer to get the proper driver.
    • To avoid potential installation incompatibilities, we recommend that you first check with your computer manufacturer and use the driver software provided.
    • Find links to computer manufacturer support websites (OEM - Original Equipment Manufacturer).
  3. If there is no driver available from the computer manufacturer, you can try our generic Intel® Rapid Storage Technology (Intel® RST)
    • Keep in mind that this is a generic driver for general purposes. Computer manufacturers can change the features, incorporate customizations, or make other changes to the driver software or software packaging.
  4. Refer to the User Guide for Intel® Rapid Storage Technology with Optane™ Memory for more details on installation.

Related Products

This article applies to 1 products.