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How To Obtain Thunderbolt™ Support for Your Laptop

Content Type: Troubleshooting | Article ID: 000035887 | Last Reviewed: 05/05/2025

Description Resolution Additional information

Environment

Applicable to laptops with Thunderbolt™ ports

Description

Customers experiencing issues with Thunderbolt™ ports on their laptops and require guidance on obtaining support.

Resolution

For Thunderbolt™ issues on your laptop, contact your motherboard vendor (OEM) for assistance.

Laptop example Laptop profile

Power cables

Additional information

For more information on Thunderbolt™ technology, visit Intel's Thunderbolt™ Technology Overview.

Related Information

Difference Between Thunderbolt™ 3 Technology and Thunderbolt™ 4 Technology

Compare Thunderbolt™ 4 Technology and Thunderbolt™ 5 Technology

Related Products

This article applies to 64 products.

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Discontinued Products

Legacy Intel® Pentium® Processor Legacy Intel® Celeron® Processor Legacy Intel® Core™ Processors

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