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How To Obtain Thunderbolt™ Support for Your Laptop

Content Type: Troubleshooting   |   Article ID: 000035887   |   Last Reviewed: 05/05/2025

Environment

 Applicable to laptops with Thunderbolt™ ports

Description

Customers experiencing issues with Thunderbolt™ ports on their  laptops and require guidance on obtaining support.

Resolution

For Thunderbolt™ issues on your laptop, contact your motherboard vendor (OEM) for assistance. 

 

Laptop example      Laptop profile

Power cables

Additional information

For more information on Thunderbolt™ technology, visit Intel's Thunderbolt™ Technology Overview.

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