Intel® Server System Unable to Boot to the Operating System (OS)
Content Type: Troubleshooting | Article ID: 000034049 | Last Reviewed: 07/23/2021
Intel® Server System freezes at boot-up.
Refer to the SMI Timeout section in System Event Log Troubleshooting Guides for Intel® Server Boards.
The System Management Interrupt (SMI) is an interrupt that gets generated so the processor can service server management events.
Typically these are memory or PCI errors or other forms of critical interrupts, in order to log them to System Event Log (SEL). If this interrupt times out, the system is frozen. The Baseboard Management Controller (BMC) resets the system after logging the event.
Next steps
This event normally only occurs after another more critical event: