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How to Fix Device Not Found Issue with LAN on Motherboard (LOM)

Content Type: Connectivity | Article ID: 000033682 | Last Reviewed: 11/21/2022

Description Resolution

Environment

Operating System

Windows Server 2016*

Description

Embedded network connections are not working, and show a yellow triangle in Device Manager.

Resolution

Based on the information available in the readme notes for the Intel® Ethernet X722 drivers, the devices based on the Intel® Ethernet X710, XL710, X722, and XXV710 controllers may fail to load with a yellow bang error, on any version of Microsoft Windows* Server.

This may be because the device is connected to a switch that is not advertising traffic class 0.

To resolve the issue:

Disconnect the device from the switch or configure the switch to advertise TC0.
Restart the system.

Related Information

Intel® Network Connections Software Release Notes

Why is the Intel® Network Adapter not Detected?

Related Products

This article applies to 17 products.

Intel® Ethernet Controller X710 Intel® Ethernet Network Adapter XXV710-DA2 Intel® Ethernet Network Adapter XXV710-DA1 for OCP 700 Series Controllers (up to 40GbE) Intel® Ethernet Controller X710-AM2 Intel® Ethernet Controller X710-BM2 Intel® Ethernet Controller XL710-AM1 Intel® Ethernet Controller XL710 Intel® Ethernet Network Adapter X722 Intel® Ethernet Network Adapter XXV710-DA1 Intel® Ethernet Network Adapter X722-DA2 Intel® Ethernet Network Adapter X722-DA4 Intel® Ethernet Network Adapter XXV710-DA1 for OCP Intel® Ethernet Controller XL710-BM1 Intel® Ethernet Network Adapter XXV710 Intel® Ethernet Controller XL710-AM2 Intel® Ethernet Controller XL710-BM2

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