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Why Is My Intel® Core™ Processor Stuck at a Certain Frequency?

Content Type: Troubleshooting   |   Article ID: 000032256   |   Last Reviewed: 07/31/2024
Description Resolution

Description

The processor is stuck at a certain frequency and is not able to reach its full capacity.

Resolution

In self-built systems with Intel® Boxed Processors, you may try the following troubleshooting tips.

  1. Make sure your BIOS is up to date.
  2. Make sure to choose a thermal solution that is equal to or higher than the Processor Base Power or Thermal Design Power (TDP) based on your needs or requirements. Refer to How to Choose Thermal Solutions for Intel® Core™ Boxed Desktop Processor.
  3. Manage your power mode to optimize device power use and performance. Select Start > Settings > System > Power & battery > Power mode.
  4. Refer back to your motherboard manufacturer for this issue.

Related Products

This article applies to 40 products.
8th Generation Intel® Core™ i9 Processors 9th Generation Intel® Core™ i3 Processors 9th Generation Intel® Core™ i5 Processors 9th Generation Intel® Core™ i7 Processors 9th Generation Intel® Core™ i9 Processors 11th Generation Intel® Core™ i3 Processors 13th Generation Intel® Core™ i3 Processors 13th Generation Intel® Core™ i5 Processors 13th Generation Intel® Core™ i7 Processors 13th Generation Intel® Core™ i9 Processors 8th Generation Intel® Core™ i5 Processors 8th Generation Intel® Core™ i7 Processors Intel® Core™ i5 processors (14th gen) Intel® Core™ i7 processors (14th gen) Intel® Core™ i9 processors (14th gen) Intel® Core™ X-series Processors 6th Generation Intel® Core™ i7 Processors 10th Generation Intel® Core™ i3 Processors 10th Generation Intel® Core™ i5 Processors 10th Generation Intel® Core™ i7 Processors 10th Generation Intel® Core™ i9 Processors 11th Generation Intel® Core™ i5 Processors 11th Generation Intel® Core™ i7 Processors 11th Generation Intel® Core™ i9 Processors 12th Generation Intel® Core™ i3 Processors 12th Generation Intel® Core™ i5 Processors 12th Generation Intel® Core™ i7 Processors 12th Generation Intel® Core™ i9 Processors 4th Generation Intel® Core™ i3 Processors 4th Generation Intel® Core™ i5 Processors 4th Generation Intel® Core™ i7 Processors 5th Generation Intel® Core™ i5 Processors 5th Generation Intel® Core™ i7 Processors 6th Generation Intel® Core™ i3 Processors 6th Generation Intel® Core™ i5 Processors 7th Generation Intel® Core™ i3 Processors 7th Generation Intel® Core™ i5 Processors 7th Generation Intel® Core™ i7 Processors 8th Generation Intel® Core™ i3 Processors

Discontinued Products

Legacy Intel® Core™ Processors

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