Steps to troubleshoot frequency issue for the processor
The processor is stuck at a certain frequency and is not able to reach its full capacity.
In self-built systems with Intel® Boxed Processors, you may try the following troubleshooting tips.
- Make sure your BIOS is up to date.
- Make sure to choose a thermal solution that is equal to or higher than the Processor Base Power or Thermal Design Power (TDP) based on your needs or requirements. Refer to How to Choose Thermal Solutions for Intel® Core™ Boxed Desktop Processor.
- Refer back to your motherboard manufacturer for this issue.