Skip To Main Content
Support Knowledge Base

Why Is Intel® Extreme Tuning Utility (Intel® XTU) Reporting an Installation Error?

Content Type: Product Information & Documentation   |   Article ID: 000031363   |   Last Reviewed: 06/01/2022

Environment

Operating System

Windows® 10 family
Intel® Core™ i7-8650U Processor (8M Cache, up to 4.20 GHz)

Description

Intel® Extreme Tuning Utility (Intel® XTU) shows error during the installation: Attempted to install on an unsupported platform.

Resolution

Intel® XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes.

Related Products

This article applies to 1 products.