How to fix an Undetected Memory Module on an Intel® Server Board
Content Type: Maintenance & Performance | Article ID: 000030490 | Last Reviewed: 08/06/2021
A memory stick might show up as not detected.
| Note | BIOS Error Manager might show up the "Major Severity" described 019B code, too. |
Proceed as follows:
1. Reseat the processor(s) and memory module(s). Refer to the corresponding board/system service guide should it be needed.
2. Boot up into the BIOS, clear the system event log and load up the BIOS default settings.
Intel Customer Support with the system event logs for further analysis as chances are the memory slot in question is defective; click here for the log generation instructions.
Possible Cause: One of the Intel® QuickPath Interconnect (QPI) links failed test/initialization