Article ID: 000029338 Content Type: Troubleshooting Last Reviewed: 07/12/2021

How to Check if Intel® Quick Sync Video Feature is Enabled or not in Intel® Processors?

Environment

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Summary

How to find all processors enabled with Intel® Quick Sync Video and troubleshooting steps if it is disabled or not working.

Description

Intel® Quick Sync Video is disabled with Edius 7.53.10 version

Resolution

Intel® Quick Sync Video delivers fast conversion of video for portable media players, online sharing, and video editing and authoring.
To check if the processor supports Quick Sync Video, follow these steps:  

  • Check this page that is filtered for all processors with Intel® Quick Sync Video enabled or
  • Go to the product specifications site and choose the processor family then drill down the the exact processor(s) you'd like to check.
    • Look under Processor Graphics  section to see if enabled with Intel® Quick Sync Video 
    • If the Intel® Quick Sync Video is set to No- The processor does not support the feature
    • If the Intel® Quick Sync Video is set to Yes – The processor supports Quick Sync

If Intel® Quick Sync Video is set to Yes and still it’s showing disabled or is not working , follow the below steps:
1. The BIOS needs to be latest for the motherboard
2. The Windows build should be updated to the latest
3. Update the graphic drivers to the latest based on the processor model
4. Install a compatible software that uses the Quick Sync feature to get the feature working for the processor from the listed below section for Quick Sync Video Enabled Application
Click: Intel Quick Sync

 

Additional information

Any Intel Processor that supports Intel® Quick Sync Video feature for processor graphics
Any Windows operating system that supports the application listed on Intel Quick Sync Link

Example System Configuration:-
Operating System: Windows - 10 ( 64 -bit )
Processor: Model No - i7 6700k

Disclaimer

1

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