Summary
Troubleshooting steps to fix flickering, flashing or intermittent display issues.
Description
- Screen flicker when using VGA cable.
- After turning on the PC the screen flickers even when using an HDMI connector.
- Laptop screen flickers when is turned on.
Resolution
Try the following suggestions:
- Update the Intel graphics driver:
- For a laptop: Check with the laptop manufacturer to install recommended drivers on your system. If this does not solve the issue, perform a Clean Installation of the Intel Graphics driver.
- For desktop: Find the most up-to-date driver for your system on Download Center, or run the Intel® Driver and Support Assistant to automatically detect what device you have and install the latest driver. For more information on how to update your Intel driver, refer to the following: How to Install an Intel® Graphics Driver in Windows® 10 & Windows 11*
- Make sure that the operating system is up to date:
- Click the Start button.
- Search for Windows Update.
- Click Check for Updates and run all pertinent updates.
- In the case of a multi-monitor set up, check if the issue happens when only one display is attached.
- Try different monitors and display cables. Use straight connections with no video adapters/dongles in between.
- If the issue is with the VGA cable, use a different video output like HDMI, VGA, or DisplayPort* depending on the motherboard/laptop output options.
- Check if the flickering issue happens inside the BIOS configuration screen (To access the BIOS, check with the motherboard/laptop manufacturer).
- If the issue happens on the BIOS configuration screen, it could be a processor issue. Try using the processor on a different known working and compatible system (applies only on Intel® boxed processors). If issue persists, contact Intel Support.
- In case you have a laptop and the issue is shown on the BIOS, contact the laptop manufacturer.
- For laptops: Disable the Panel Self Refresh setting in the Intel Graphics Command Center by following the steps in How to Enable and Disable Panel Self Refresh.
- On your IGCC program, go to Displays and lower the resolution to the next setting down.
- Change the refresh rate to a lower setting.
- Put system on full power.
- Disable Desktop Window Manager:
- Access the Power User menu by right-clicking the Windows taskbar icon.
- Select Run.
- Type “services.msc” into the Run dialog box.
- Locate Desktop Window Manager Session Manager.
- Right-click it and select Stop.
- Right click Desktop Window Manager Session Manager again.
- Select Properties.
- Under the General tab, modify the start-up type to Disabled.
- Press OK.
- If you do not have access to the Intel Graphics Command Center, you can change the refresh rate to a lower setting using Windows Advance Display Settings
- Right-click the desktop screen and select display settings
- Scroll down and press on Advance Display Settings
- Choose native built in display monitor (If laptop)
- Under Refresh rate Change the refresh rate to a lower setting.
- Disable Desktop Window Manager:
- Access the Power User menu by right-clicking the Windows taskbar icon.
- Select Run.
- Type “services.msc” into the Run dialog box.
- Locate Desktop Window Manager Session Manager.
- Right-click it and select Stop.
- Right click Desktop Window Manager Session Manager again.
- Select Properties.
- Under the General tab, modify the start-up type to Disabled.
- Press OK.
If the issue persists, contact Intel Support.
