Article ID: 000024411 Content Type: Troubleshooting Last Reviewed: 03/03/2022

BIOS Recovery Procedure for Current Intel® Server Boards

Environment

All current Intel® Server Boards

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Summary

Steps on how to perform a BIOS recovery on the current Intel® Server Boards.

Description

How do I perform a BIOS Recovery on an Intel® Server Board?

Resolution

The BIOS Recovery procedure can be performed especially when the system BIOS has become corrupted and is non-functional, requiring a new BIOS image to be loaded on to the server board.

Note

The procedure is included here for general reference (see steps below), based on the current Intel® Server Boards. It is always important to check into the latest BIOS Release Notes as these will show the definitive version of the instructions, based on future Intel Server Board families/models.

  1. Turn off the system.
  2. For safety, remove the Alternating Current (AC) power cords.
  3. Remove the system top cover and air duct.
  4. Move the BIOS Recovery jumper from the default operating position (covering pins 1 and 2) to the BIOS Recovery position (covering pins 2 and 3). Check into the Technical Product Specifications document of your board if in doubt.
  5. Re-install the system top cover and re-attach the AC power cords.
  6. Power on the system.

    The BIOS will load and boot with the backup BIOS image without any display. When the compute module boots into the Extensible Firmware Interface (EFI) directly, the BIOS Recovery is successful.

  7. Power off the compute.
  8. Remove the system top cover and air duct, again.
  9. Move the BIOS Recovery jumper back to the default operating position (covering pins 1 and 2).
  10. Re-install the system top cover and re-attach the AC power cords.
  11. Plug the power cord(s), again.
    Note

    If needed, refer to BIOS Update for Intel® Server Boards.

Additional information

System is completely unable to boot successfully to an operating system (OS), hangs during Power-On Self Test (POST), or even hangs and fails to start executing POST.

Disclaimer

1

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